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Option 1 (Hourly) and Option 2 (Retainer):
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Hourly services are billed in fifteen (15) minute increments, with a one (1) hour minimum requirement.
Monthly retainer payment will be required in advance. An invoice will be issued at the end of the previous month for the
following month and is due immediately.
Clients should make full use of the hours agreed on as unused hours are not carried forward to the following month.
Clients must give minimum notice of two months to cancel a retainer package.
For new clients, Click! Business Support Services reserves the right to request that the full estimated amount be paid in
advance of work commencing.
An initial estimate will be provided for each project, which will be subject to amendment if the client's original requirements
change. Clients will pay only for the time spent on completing their project.
Jobs quoted on a per project basis require a 50% down payment. Invoices will be submitted with completed work and payment
is due upon receipt.
Project costs will include actual time spent on the assignment, and time spent communicating with the client by telephone,
fax, email and will be charged at the rate quoted.
Some projects will require that materials be paid for in advance.
Special prices are available for small projects requiring less than one hour's work. Any additional time will be billed
in fifteen (15) minute increments.
Invoices will be issued with completed work and sent by email or fax.
There is no extra charge for evening or weekend work, however, "rush" jobs may incur a surcharge.
If a project is stopped or delayed by the client, Click! Business Support Services shall be entitled to immediate payment
for the work carried out to-date and any expenses incurred.
For new clients, Click! Business Support Services reserves the right to request that the full amount be paid in advance of
work commencing.
Jobs quoted on a daily rate basis require a 50% down payment. Invoices will be submitted at the end of the seven-hour
period and payment is due upon receipt.
Daily costs will include actual time spent on the assignment, and time spent communicating with the client by telephone,
fax or email.
Some assignments will require that materials be paid for in advance.
Cancellation must be given by the client, at least 48 hours prior to the date originally scheduled. Cancellation given
with less notice will incur a charge of 50% of the original amount quoted.
Any unused time will not be credited. Any additional time will be billed at a rate agreed upon.
Back to General terms and conditions
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