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After 10 years of continuous service,
Click! Business Support Services is finally taking a well-deserved break, effective 1st January 2013.
We
thank you for your support and take the opportunity to wish you all a Merry Christmas and a prosperous New Year.
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General Terms and Conditons:
Initial information-gathering sessions with new clients may, at Click! Business Support Services' discretion,
be complimentary, after which time spent on any type of work being done at the client's request, or further discussions on
the assignment, shall be charged at the appropriate hourly rate.
A Signed agreement will be required before work commences.
Before handing over data and information (a traceable method of delivery is recommended) to Click! Business Support Services,
clients are required to make copies and keep on their files.
Click! Business Support Services cannot be held responsible for any loss, damage, theft, etc. of data, projects, or any
items relating to an assignment, during transit to or from, or whilst at my premises.
Back-up copies of the client's files will be saved to disk and kept for a period of no more than one year, to allow for
additional editing at a later date. Please let me know if you would prefer another method.
Expenses for services or items purchased on the client's behalf, such as telephone charges, printing, photocopying, special
materials, CDs/floppy disks, fax, pick-up and delivery, postage and courier charges or other direct costs, will be quoted
and billed separately, at cost.
Email and Internet research do not incur telephone charges.
The supply of additional copies of documents or files saved on to disk or CD will be quoted separately.
All invoices will be submitted by e-mail or fax and are due for immediate settlement. If an invoice is not paid within
five (5) days of issue, a daily surcharge will be applied to the invoice. Work will not continue and the final project delivered
until the full amount has been settled. Any charges incurred in the collection of outstanding funds will be payable by the
client.
Click! Business Support Services must be notified of any errors within 7 days of receipt of completed work and accepts
liability only for errors made by Click! Business Support Services.
Final proofreading is the client's responsibility. Notification of any errors returned within 24 hours will be corrected
free of charge. Amendments or alterations requested by the client will be charged at the appropriate hourly rate. Errors generated
by Click! Business Support Services will be rectified free of charge.
Click! Business Support Services will not be held responsible for delivery of finished product after the promised delivery
date if circumstances arise beyond it's control.
Click! Business Support Services reserves the right to refuse work from any client which Click! Business Support Services
believes to be illegal, immoral or objectionable.
To avoid the spread of computer viruses all incoming email will be scanned and may be immediately deleted if the message
appears to be suspicious, from an unrecognised sender, has no subject heading or contains an attachment with no message content.
For insurance and security reasons, personal visits to my premises are not allowed.
Click here for specific terms and conditions for the options we offer
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